Your Customer Experience Consultants
- Customer Service Training (onsite and via eLearning)
- Consulting and Standards Creation
- Keynote speaking and other professional presentations
- Complete customer service/CX transformations
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
Your Customer Experience Consultants
- Customer Service Training (onsite and via eLearning)
- Consulting and Standards Creation
- Keynote speaking and other professional presentations
- Complete customer service/CX transformations
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
Easy Ways to Reach Us
- chat live
- call 1-484-343-5881
- email [email protected]
We Can Help!
...with anything involving customer service, customer experience (CX), or company culture transformation:
- Customer Service Training (onsite and via eLearning)
- Consulting and Standards Creation
- Keynote speaking and other professional presentations
- Complete customer service/CX transformations
Our approach is both practical and inspiring, and our firm takes on projects that range from modest in scope and duration to extended and global in reach.
Four Aces Inc. and lead customer experience consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive.
(Truly! We love small companies and projects.) Some of our better-known clients include:
Four Aces Inc. and lead customer experience consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive. (Truly! We love small companies and projects.) Some of our better-known clients include:
Your Customer Experience Consultants
- Customer Service Training (onsite and via eLearning)
- Consulting and Standards Creation
- Keynote speaking and other professional presentations
- Complete customer service/CX transformations
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
How We Can Help
...with anything involving customer service, customer experience (CX), or company culture transformation:
- Customer Service Training (onsite and via eLearning)
- Consulting and Standards Creation
- Keynote speaking and other professional presentations
- Complete customer service/CX transformations
Our approach is both practical and inspiring, and our firm takes on projects that range from modest in scope and duration to extended and global in reach.
Easy Ways to Reach Us
- chat live
- call 1-484-343-5881
- email [email protected]
Four Aces Inc. and lead customer experience consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive. (Truly! We love small companies and projects.) Some of our better-known clients include:
Client Success Stories
Reach Us In Real Time
We're here to help answer any questions you have! Click to chat live, call 1-484-343-5881, or email [email protected]
Micah's Blog
The Patient Experience and Patient Satisfaction–Quick and Quick-ish Wins
Let me to share some quick (ish) ways to win with healthcare customer service and patient satisfaction, drawn from my work as a consultant and…
Read MoreHow Lego and Nordstrom Create Customer Loyalty
I’ve never heard: “I’m loyal to Apple because of their [nonexistent] rewards program.” That’s because true customer loyalty has a limited relationship to customer loyalty…
Read MoreDon't Ruin Your Customer Service Impressions With A Poor 'Entry Level' Performance
I have a small, but very important, customer service question for you. Who’s the first and last person who interacts with your customers and prospects when…
Read MoreMicah's Articles on
Micah Solomon | Senior Contributor
Customer service consultant & keynote speaker
FEATURED ARTICLE
‘My Boss Wants To Only Hire Great-Looking Customer Service Employees.’
A Customer Service Consultant Weighs In On This And Other Customer Service Questions
It feels like I get asked between 1.5 and 3,000,000 questions about customer service every month. I certainly don’t mind; it’s my favorite subject, bar none. Sometimes these questions come up in my professional capacity (as a customer service consultant and customer service turnaround expert); sometimes they’re just from a friend who knows I’m obsessed with this stuff.