You've come to the right place for...
- Customer Service Consulting & Customer Experience (CX) Transformation Initiatives
- Customer Service Training & eLearning
- Keynote Speaking & Influencer Work
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
You've come to the right place for...
- Customer Service Consulting & Customer Experience (CX) Transformation Initiatives
- Customer Service Training & eLearning
- Keynote Speaking & Influencer Work
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
Reach Us In Real Time
We're here to help answer any questions you have!
Click to chat live, call 1-484-343-5881, or email [email protected]
How We Can Help
We offer consulting and training in the disciplines of customer service, customer experience (CX), and company culture, ranging from modest "refreshes" to full-on transformation initiatives by a team led by Micah Solomon, whom Inc. Magazine calls "The World's #1 Customer Service Turnaround Expert."
Our approach is both practical and inspiring. It's designed to build practical skills and knowledge as well as the kind of employee flexibility and empathy that lead to true "wow" moments and inspire customer engagement and loyalty.
Our firm takes on projects that range from modest-sized to global, from (relatively) quick fixes to multi-year initiatives.
Click to chat live,
call 1-484-343-5881, or email [email protected]
Four Aces Inc. and lead consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive.
(Truly! We love small companies and projects.) Some of our better-known clients include:
Four Aces Inc. and lead consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive. (Truly! We love small companies and projects.) Some of our better-known clients include:
You've come to the right place for...
- Customer Service Consulting &
Customer Experience (CX) Transformation Initiatives - Customer Service Training & eLearning
- Keynote Speaking & Influencer Work
Whatever your challenge, if it involves customer service or the customer experience (CX), we want to help.
How We Can Help
We offer consulting and training in the disciplines of customer service, customer experience (CX), and company culture, ranging from modest "refreshes" to full-on transformation initiatives by a team led by Micah Solomon, whom Inc. Magazine calls "The World's #1 Customer Service Turnaround Expert."
Our approach is both practical and inspiring. It's designed to build practical skills and knowledge as well as the kind of employee flexibility and empathy that lead to true "wow" moments and inspire customer engagement and loyalty.
Our firm takes on projects that range from modest-sized to global, from (relatively) quick fixes to multi-year initiatives.
Click to chat live,
call 1-484-343-5881, or email [email protected]
Reach Us In Real Time
We're here to help answer any questions you have!
Click to chat live, call 1-484-343-5881, or email [email protected]
Four Aces Inc. and lead consultant Micah Solomon work with nearly all sizes of companies, from tiny to massive. (Truly! We love small companies and projects.) Some of our better-known clients include:
Client Success Stories
Reach Us In Real Time
We're here to help answer any questions you have! Click to chat live, call 1-484-343-5881, or email [email protected]
Micah's Blog
Bring The Simple Magic of Recognition To the Retail Customer Experience and Retail Customer Service
What is recognition? It’s being seen, literally and figuratively, being acknowledged, being welcomed, and being appreciated. Giving your customers recognition is essential for nearly every type…
Read More8 Essentials Of Improving The Patient Experience and Patient Satisfaction
As a patient experience consultant, here are the five most essential points I bring to my consulting clients, whether they’re hospitals, outpatient facilities, or other…
Read More8 Internal Customer Service Best Practices
Internal customer service isn’t exactly the same as external customer service, but it’s no less essential. As a customer service consultant, I spend my time…
Read MoreMicah's Articles on
Micah Solomon | Senior Contributor
Customer service consultant & keynote speaker
FEATURED ARTICLE
‘My Boss Wants To Only Hire Great-Looking Customer Service Employees.’
A Customer Service Consultant Weighs In On This And Other Customer Service Questions
It feels like I get asked between 1.5 and 3,000,000 questions about customer service every month. I certainly don’t mind; it’s my favorite subject, bar none. Sometimes these questions come up in my professional capacity (as a customer service consultant and customer service turnaround expert); sometimes they’re just from a friend who knows I’m obsessed with this stuff.