four aces inc.
consultants • speakers • changemakers
Micah Solomon, President

 customer service • customer experience • company culture • consumer trends • innovation • hospitality • entrepreneurship • millennial customers

Consultant Micah Solomon and his firm (Four Aces Inc.) offer customer service service consulting and customer experience consulting, as well as keynote speaking, training, and high-level mystery shopping.

In addition, Micah and team offer company culture change consulting and initiatives, as well as innovation and leadership consulting. Industries served include banking, financial services, hospitality, information services, insurance, government, healthcare (patient experience), K-12 education, B2B (wholesale), retail, the automotive industry, manufacturing, and more.

free chapters
About Micah
Micah Solomon is a bestselling author, consultant, and keynote speaker. A thought leader and expert on customer service, company culture, customer experience, innovation, entrepreneurship, and intrapreneurship, Micah is a regular contributor to Contributer

A partial list of services offered: 
  • Consulting engagements and initiatives dedicated to improving customer service, the customer experience, and company culture.  
  • Collateral creation: Creating customer service frameworks, guidelines, key principles.
  • Training, training programs, and "train-the-trainer"
  • Video-based training and webinars
  • Keynote speaking, seminars, workshops, and training on customer service, the customer experience, and company culture.
  • Professional writing and content creation
  • Customer service expert witness, litigation consulting, and case review. Scope of expert witness practice includes customer service, customer experience, patient satisfaction and patient experience, hospitality, retail, and related disciplines.

   Get a preliminary needs assessment.  This is the immediate (and personalized) way to learn how Micah Solomon can help you. Share some of your details and we'll get back to you within 0-30 minutes. (If you prefer, you can email: or call   484-343-5881.)

Industries of focus and interest:
  • The Automotive Industry and Automotive Retailing
  • Retail Banking and Credit Unions
  • Financial Services
  • Law Firms & The Legal Industry
  • The Building Trades
  • B2B organizations
  • Manufacturing
  • Associations
  • Healthcare, hospitals, and medical practices (Patient Satisfaction and Patient Experience)
  • Not-for-Profit, Nonprofit organizations
  • Philanthropy
  • The deathcare, funeral, and cemetery industries
  • Technology Companies
  • IT/Information Services
  • Higher Education
  • K-12 Education
  • Government – Federal, State, Municipal and Local governmental agencies, departments, and divisions
  • Event Staging
  • The Hospitality Industry, including some of the great Five Star and Five Diamond hotels and brands in the U.S. and the world, as well as limited service properties and everyone in between
  • F&B/ Food Service
  • Retail
  • Spas and others in the Service Industry
  • Communications
  • The Travel Industry
  • Real Estate
“Bring Micah to your organization to hear what he has to say. It will change your business.” – Jon Mueller, 800-CEO-READ
Some Background on Micah:
Micah Solomon is one of the world's leading authorities and hands-on consultants specializing exclusively in customer service, company culture, and the customer experience. He’s been named by The Financial Post “The New Guru of Customer Service Excellence,” and he specializes in creating five-star customer service with an eye toward bottom line results. Micah is a bestselling author, consultant, and keynote speaker, and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah is a frequent and prominent contributor to and on the subjects of customer service, the customer experience, and company culture, and his expertise has been featured in Bloomberg BusinessWeek, ABC, CBS, NBC, CNBC, and the Harvard Business Review.

Feel free to contact Micah directly, without obligation, regarding any services offered. All services are customized to your needs –and budget– specifically.  You can get Immediate preliminary needs assessment with Micah Solomon, within 0-30 minutes (If you prefer, you can email: or call, 484-343-5881.)