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How's everything–good?

Here’s a hard to shake behavior I’ve been correcting for in customer loyalty initiatives and when consulting on customer service lately.  It’s a rushed, cursory sentence, containing its own answer, and it’s been spreading through service, restaurant service in particular, of late: “How’s everything–good?” Instead of really asking how everything is and waiting for an …

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ENTER YOUR EMAIL

TO GET 3 FREE CHAPTERS

PLUS Learn the secrets of building the

Worlds Best Customer Service Culture

15585

Thank you! You will hear from us right away.

ENJOY YOUR 3 FREE CHAPTERS