This is too much fun to not alert my friends to: I want to invite those of you who may be interested to two events, both in Copenhagen at the lovely Hotel Scandic and both organized by MBCE, a training and conference company with over 15 years experience.
1) I will be the keynote speaker for the fabulous Copenhagen Contact Center Conference on March 16. Please come!
2) I will also be leading an Executive Workshop the following week, on March 21.
Here is complete information including a video clip and more: http://www.prweb.com/releases/2012/1/prweb9116602.htm
Complete information in English on the Executive Workshop is available as well at the following link: http://mbce.dk/pdf/MicahSolomon_workshop.pdfFrom Micah Solomon – author, keynote speaker, consultant on customer service excellence, sales, branding, and transforming company cultures in our socially connected world.
See Micah in action — including video and free resources — at http://www.micahsolomon.com. Or, click here for your own free chapter of Micah Solomon’s customer service bestseller,” Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization.”