Welcome, from Micah Solomon

Welcome–here’s a direct link to the official website of Micah Solomon. I’m a  keynote speaker, author, customer service speaker, customer experience consultant and company culture consultant. (Or, skip this step and reach me directly: shoot me an email or phone me directly at 484-343-5881.)

If you’re looking for my  informational blog, College of the Customer, here’s my latest blog post. You may also enjoy over a hundred of my recent articles for Forbes.com. And thank you.

Micah Solomon–Biography and Information

Micah Solomon is a consultant, expert, and keynote speaker on customer service, the customer experience, corporate culture, and culture change.  He is a regular contributor to Forbes.com and is called on by Entrepreneur, The Boston Globe, Los Angeles Times, Bloomberg BusinessWeek, and other media outlets in similar roles. He appears and speaks on Wall Street Journal Radio, Forbes.com, and ABC and NBC television programming.

Micah is the author of two bestselling books, High-Tech, High-Touch Customer Service and Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. They have been translated into Japanese, Korean, Russian, Portuguese, Chinese, and other languages, and chosen for the prestigious Jack Covert Selection, which is chosen by the author of The 100 Best Business Books of All Time.

Micah may be reached directly as follows: by email or by telephone: 484-343-5881.

Micah’s Google+ Profile

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