Barriers to entry bar more customers than you think.

By Micah Solomon – keynote speaker, customer service speaker, customer service consultant, and #1 bestselling author of “Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization.” Visit with Micah at http://customerserviceguru.com A warm welcome, 30th St. Station Philadelphia When you give a warm welcome (or you don’t) to what you think …

Barriers to entry bar more customers than you think. Read More »