Well, early, anyway: If you can pay your vendors early (or exceedingly on time), do it. In our low interest rate environment it’s nearly free to do so.
And, it pays dividends. Vendors, just like employees, affect the ultimate outcome for your customers. You need their full, creative effort now. And you need them to have your back, should crunch time ever arrive.
From Micah Solomon – author, keynote speaker, consultant on customer service excellence, sales, branding, and transforming company cultures in our socially connected world.
See Micah in action — including video and free resources — at https://micahsolomon.com. Or, click here for your own free chapter of Micah Solomon’s customer service bestseller,” Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization.”
