KING 5 TV in Seattle’s Interview with Seattle-based customer service consultant and keynote speaker Micah Solomon by KING 5 TV in Seattle on great customer service from the business and the customer’s perspective. Mr. Solomon is President and chief consultant of Four Aces Inc., and can be reached at 484-343-5881, [email protected], or on his main website.
Update, 2013: the video has recently gone away to broadcast-TV archive heaven, but I’ve pasted three consolation prizes here: Below is an 8 minute live video with keynote speaker and customer experience consultant Micah Solomon (that’s me), or click on the images of my books to your right (my right too) for a free chapter of each. Also, below the fold is a more or less complete transcript of the Seattle program provided by the good folks at KING-TV Seattle.
Author-Speaker-Strategist • Customer Service – Marketing – Loyalty – Leadership
See Micah Solomon’s video and free resources are available