Free chance to hear business keynote speaker Micah Solomon on customer service — in Chicago

I’m interrupting this irregularly scheduled blog to let you know the following:

Coming up quickly, there’s a rare chance to hear business keynote speaker Micah Solomon (better known as “me”) give a speech on customer service, absolutely free, thanks to the great folks at Zendesk.  Zendesk will also be there, sharing their best practices and more. It’s called the Customer Service Hero Tour

There aren’t many seats left.  Here’s the link for your free registration.

It’s Friday morning (June 8th) at the Metropolitan Club in downtown Chicago — on the 66th floor!  Hope to see you!

PS I’ll be bringing some copies of my new book, High-Tech, High-Touch Customer Service to give away to whoever asks the best questions!

High-Tech, High-Touch Customer Service

Micah Solomon Keynote speech (video)


“Micah Solomon conveys an up-to-the minute and deeply practical take on customer service, business success, and the twin importance of people and technology.” –Steve Wozniak, Apple co-founder

Micah Solomon Customer Service Keynote Speaker headshot

Micah Solomon • Author-Speaker-Strategist • Customer Service – Marketing – Loyalty – Leadership

High-Tech, High-Touch Customer Service

See Micah in action — including video and free resources — at Or, click here for your own free chapter  of Micah’s new book,  High-Tech, High-Touch Customer Service (AMACOM Books) and Micah’s #1 bestseller, Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization