If you have a special interest in healthcare customer service: here’s an industry workshop (webinar) with Micah Solomon now available as a free archive to hospital administration, physicians, nurses, and others interested in the subject.
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Micah Solomon seminar on customer service in healthcare: Seven Secrets of Creating Exceptional Healthcare Customer Service: Building loyalty among patients and their loved ones–and the culture to support it.
(you need to sign in or sign up–it’s free).
Or click here:
Presenter: Micah Solomon
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