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Micah Solomon: customer service speaker, customer service keynote speaker, author, customer experience consultant, Forbes contributor, influencer and thought leader.
  • About
  • Consulting & Training
    • Consulting
    • Training
  • Expert Witness
  • Keynote Speaker
  • Books
    • Can Your Customer Service Do This?
    • Ignore Your Customers (And They’ll Go Away)
    • The Heart of Hospitality
    • Exceptional Service, Exceptional Profit
  • Testimonials
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Recent Posts

  • Bring The Simple Magic of Recognition To the Retail Customer Experience and Retail Customer Service
  • 8 Essentials Of Improving The Patient Experience and Patient Satisfaction
  • 8 Internal Customer Service Best Practices
  • The Top 10 Customer Service Training Essentials
  • A Story of Incredible, Empathetic Customer Service And Hospitality

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