Micah's New Book Customer Experience Book! Micah's Books A Playbook for Building The Ultimate Customer Service Experience New from HarperCollins Leadership Buy the BookReleased January 14, 2020 Get a Free PreviewRead 3 chapters now Learn More Learn More Fill out this form to get access to this resource 0 results Name (first, full, whatever you feel like) First Email Optional message to Micah (I actually read these, and I LOVE to hear about my visitors.)