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	<title>Keynote speaker, expert, author, consultant: Customer service speaker Micah Solomon’s: COLLEGE OF THE CUSTOMER</title>
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	<description>Keynote speaker, business author, expert: Customer service speaker - consultant - author - keynote speaker -  professional speaker - Micah Solomon’s customer service expert blog COLLEGE OF THE CUSTOMER. Customer loyalty and initiatives start here.</description>
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		<title>A customer service consultant walks into Louis CK&#8230;</title>
		<description><![CDATA[Customer service consulting can be intensive.  Technical.  Highly detail-involved. But sometimes, the simplest things tell the most.  You don’t need to burn the midnight fluorescents huddled over a spreadsheet to discover some of the issues dragging a company down in &#8230; <a href="http://micahsolomon.com/blog/?p=3251">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>B2B Customer Service: Consultant Micah Solomon on Business To Business Customer Experience</title>
		<description><![CDATA[&#8220;Here&#8217;s a customer service example from Apple.&#8221; &#8220;Here&#8217;s a customer service example from Starbucks.&#8221; &#8220;Here&#8217;s a customer service example from Southwest Airlines.&#8221; &#8220;Here&#8217;s a customer service example from The Four Seasons.&#8221; &#8220;Here&#8217;s a customer service example from Zappos.&#8221; &#8230;Sound familiar?  &#8230; <a href="http://micahsolomon.com/blog/?p=3205">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://micahsolomon.com/blog/?p=3205</link>
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		<title>Customer Service initiatives, from Taco Bell to Charlie Trotter</title>
		<description><![CDATA[A customer service initiative — whether it’s formal and assisted by customer service consultants , informal [you do it all yourself], or anywhere in between — can reap significant rewards for a company in just about any industry. The goal, &#8230; <a href="http://micahsolomon.com/blog/?p=3180">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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